At Gatorpoke, each product is made to order — printed individually just for you. Because of this, we cannot accept returns or exchanges unless there is a manufacturing or fulfillment issue.
Each item is printed on demand based on your selection.
Please verify your design, color, and size before placing your order.
We cannot accept returns or exchanges for:
Incorrect size ordered
Change of mind
Color variation due to screen differences
If your order arrives damaged or misprinted, we’ll make it right.
To request a replacement or refund:
Contact us within 3 days of delivery.
Include your order number, photos of the issue, and a short description.
We’ll respond within 2–3 business days and arrange a replacement or refund if approved.
If your order doesn’t arrive:
Check your tracking link first.
If it’s marked as lost or undeliverable, contact us.
We’ll work with the shipping carrier to locate or replace the item when appropriate.
After printing begins, we cannot cancel or modify the order.
If an incorrect address is entered, and the order is returned to sender:
You’ll need to cover re-shipping costs to the correct address.
We cannot issue refunds for items shipped to the wrong address provided by the customer.
For all order or return questions, contact us at the contact page
